PRE-ORDER POLICY

PRE-ORDER: THESE ARE ITEMS THAT ARE NOT AVAILABLE AND/OR ARE CURRENTLY SOLD-OUT FROM OUR PHYSICAL/ONLINE SHOP.

Pre-order or back-order is placing orders in advance which requires a down payment from a client interested in procuring the said item/product.

Please make sure you have read and understood all the conditions written here before submitting your Orders.

DETAILS, TERMS & CONDITIONS:

1. β€œFull payment” is required & should be made via Bank Transfer, Online Transfer (Paypal) or any Payment channel (FYGARO, PAYONNER OR WESTERN UNION.) . What we do require is that clients to pay amount stated on the invoice. Upon submission of the β€œOrder Form”, payment of the client should be expected to be transferred within five (5) days or it shall be deemed cancelled (For Bank Transfer).

2. Cancellation of orders is not allowed once the β€œOrder Form” has been submitted and paid nor could it be exchanged for other tools/items or services being rendered. All pre-orders made are considered as sold.

3. Estimated Date of Arrival: Shipment is based on the shipping schedule of our selected courier. Although we could track and trace the whereabouts of our package we cannot assure you the exact date and time of its arrival here in Trinidad due to several factors such as delays due to unforeseen events beyond our control (Technical problems of the shipping company, Natural Disasters, Customs clearing etc.) Products coming from the U.S.A usually takes 10-15 working days from date of purchase. Kindly manage your expectations. β€œIf you cannot wait that long then please do not proceed with your order”.

4. Once the products have landed and received by our team. You will then be informed via contact number, email address and other social media platforms you have provided. We will immediately have all your orders packed in the next 24 Hours and schedule it for shipment. In the case of lost items during shipment we shall only refund items lost once applicable the amount that you have paid and shall offer a discount on your next possible purchase from us.

5. Pre-orders are non-transferable. All orders made shall ship directly to the person and address specified in the order form. We will not entertain such requests to protect the privacy and security of our clients.